Customer support
Privacy Policy
This data privacy guarantee statement applies specifically and exclusively to the services of Castros Iluminação Lda.
When we ask for your name, address, telephone number, among other details, our goal is to maintain a closer relationship with our users. By registering, we are able to address you by your first name, get closer to you, and respond to your needs or requests more effectively.
Castros Iluminação Lda respects the privacy of all its users and guarantees that the information provided by clients will not be used in any promotional lists, either by email or telephone, nor disclosed to any other organization or company. Castros Iluminação Lda is committed to using sufficiently effective technology to ensure that your online experience becomes increasingly secure and that your relationships on the web are strengthened day by day, collecting and processing data safely to prevent its loss or misuse.
The data collected by Castros Iluminação Lda will be used in accordance with the applicable data protection legislation — Law 67/98 of October 26, the Data Protection Act — ensuring the confidentiality and security of the personal data provided. Such data are intended to be used for communication with clients, responding to information requests, and handling any complaints.
The provision of personal data is optional. We guarantee, under the terms of the law, the right to access, rectify, cancel, and oppose your data. If you wish to be removed from our database at any time, you may communicate this request to us by telephone (+351 227 333 220) or by email (info@castros.com.pt).